• Description

Understanding and adapting to the norms of the workplace are important to long-term success in the labor market. Preparing participants to meet these challenges on the job requires more than a weekly session about how to dress or the importance of showing up on time. Workforce development practitioners must create a culture of work within their own programs if they want participants to be prepared to meet employers' expectations. "Hard Work on Soft Skills" describes the efforts of four very different organizations with sophisticated strategies that suffuse soft skills development throughout their programs by integrating them with their hard skills training.