In the mid-1990s, P/PV launched the Bridges to Work demonstration to test the idea that improved access to suburban jobs might benefit low-income urban residents. The project sought to measure the impact of reverse-commuting initiatives in five major cities: Baltimore, Chicago, Denver, Milwaukee and St. Louis. While the project was carefully planned, program staff still faced numerous unforeseen events that required program directors to adapt the design to meet local needs, impediments, and opportunities, while maintaining the quality of the original design. In the Drivers Seat examines the experiences of five project directors and their ability to address the challenges that arose, including discrimination in the workplace, ethical issues with random assignment, and difficulties in recruitment and placement.
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